We only have access to and collect information that you voluntarily give us via email or other direct contact from you such as account registration. We do not now nor will in the future sell, rent or give this information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your order and render the Services.
This Site collects various types of information such as voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc., which may be used when you purchase products and to deliver the products you requested. This Site also automatically collects cookies and server logs. We may also gather information about the type of browser you are using, IP address and operating system to assist us in providing and maintaining quality service.
This site shall only collect Personal Data that you knowingly provide by way of registration, contact forms and email. When you email or write to us, you may provide us with your name, contact details, and other Personal Data as part of your message. You may provide us with Personal Data when you telephone or email us to request technical assistance with our services or information that you would like to receive about our services.
If you elect to receive our newsletters or other promotional communications, from time to time we may contact you with information about new services, promotions or special offers. If you want to stop receiving promotional communications from us, you can follow the unsubscribe instructions at the bottom of each email or contact us at email@example.com.
You may provide us with Personal Data when you contact us through our contact form. We keep contact form submissions for a period of 10 years for customer service purposes, but we do not use the information submitted through contact forms for marketing purposes. It is the intent of this Site to use this information only for the purpose for which it was requested and any additional uses specifically provided on this Site. We may provide your Personal Data to companies that provide services to help us with our business activities such as credit/debit card processing and offering customer service. These companies are authorized to use your Personal Data only as necessary to provide these services to us.
We may also disclose your Personal Data as required by law such as to comply with a subpoena or similar legal process when it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a official government request. We do not collect sensitive data revealing racial or ethnic origin, political opinions, religious and philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation.
In order to purchase a license for the products on this Site, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products on our site in which you have ordered and for you to have secure access to your purchase. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our secure order form. To purchase from us, you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fulfill your orders.
All pages within our checkout process and areas containing Personal Data are secured using SSL (Secure Socket Layer) technology, which encrypts data between our computer and yours. To make sure your Internet browser is using the latest security features, you may want to download the most recent version of it, which should have full SSL support.
Despite our efforts regarding security it is important to bear in mind that the Internet is not a secure means of communication. Personal Data communicated through the Internet may be intercepted by other people. We cannot guarantee the security of Personal Data sent to us through this Site. You accept that you use this Site at your own risk.
You are responsible for maintaining the confidentiality of your user ID and password which relate to your access to certain pages of the Site and/or any Account you set up with us. You agree to accept responsibility for all activities which occur in relation to the same. You should not permit other people to use your user ID or your password. Please contact us promptly using the details in the section “Contact Information” if you believe your user ID or password may have been compromised. We will not be responsible to you if there is unauthorized access to your login details or unauthorized activity on this Site as a result of your login details becoming known by someone else, unless this was due to our negligence.
Third Party E-Commerce Solutions
Our shopping cart interacts with PayPal Pro, an established PCI-DSS compliant third-party credit card processing vendor via SSL links. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Its privacy statement and security practices will also apply to your Personal Data. We encourage you to read that privacy statement before providing your information.
We use Amazon S3, an established third-party vendor via SSL links to manage digital delivery of the products. These companies do not use this information for any other purpose. We do not store credit card and debit card numbers on our servers or systems.
We use “cookies” on this Site. A cookie is a piece of data stored on a Site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our Site. For example, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our Site. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at firstname.lastname@example.org.
Links/ Embedded content from other websites
We use Google Analytics on our website to recognize a computer when a user visits the website. Information collected by Google Analytics may include, without limitation:
1. the pages you visit within the Site;
2. the date and time of your visit to the Site;
3. the websites you visit before or after visiting the Site;
4. the Internet Protocol (IP) address used to connect your computer to the Internet;
5. your computer and connection information such as your browser type and version, operating system and platform;
6. whether you open and whether you click on any link contained in an email message that we send you.
For users that register on our website, we also store the Personal Data they provide in their user profile. All users can see, edit, or delete their Personal Data at any time (except they cannot change their username). Website administrators can also see and edit that information. Customer purchase information which may include your name, address, email address, date of purchase and products purchased will be retained for a period of 10 years from the date of the first transaction. You may request this data be deleted if you decide to remove your account registered at the Site.
What rights you have over your data
The Personal Data that Spirit of Sound Effects collects from you and that you provide to Spirit of Sound Effects is processed in The United States of America and is stored on servers in The United States of America. Your Personal Data may also be transferred to any third parties as described in the previous sections. Some of these third parties to whom your Personal Data will be shared are located outside of the European Economic Zone, in countries where data protection laws may not be as extensive as those which apply in the United States of America. The entities mentioned in previous sections that together with us provide the services to you are joint personal data controllers. Our agreement with those entities establishes mutual obligations of all the parties to protect your rights.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email.